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AirgunStop ("we" and "us") is the operator of (https://airgunstop.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement and set expectations of services.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website, but from time-to-time there may be a stock discrepancy, and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products, and contact you about whether you would prefer to await restocking of the out-of-stock item or if you would prefer for us to process a refund.
2. Shipping Method
Orders ship by USPS or UPS. Signature confirmation is NOT included on order totals less than $500. For orders over $500, adult signature confirmation is required.
For heavy orders or orders containing large items such as airguns, the shipping method may be substituted. This will be noted along with tracking information on the delivery confirmation email sent.
3. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
Some jurisdictions treat airguns as firearms. Shipments to FFL holders may incur additional processing and/or transfer fees by the 3rd parties. Such fees are not collected or pre-paid by AirgunStop. Such fees are the responsibility of the customer.
4. Delivery Terms
4.1 Domestic Shipments
AirgunStop ships to the United States and its territories. In general, domestic shipments are in transit for 2 - 7 days.
There are destinations, to which we cannot ship airguns and other select products. Some states and municipalities have established certain limitations, and we reserve the right to not ship particular products to certain destinations.
All airsoft guns must have at least a 1/4-inch blaze orange muzzle or an orange flash hider. U.S. federal law requires that all airsoft guns are sold with this marking to avoid the guns being mistaken for firearms. Airguns (guns that shoot pellets or steel BBs) do not have an orange muzzle, nor are they required to have one by the U.S. federal government or any state, county, or municipal government ordinance.
Some jurisdictions treat airguns as firearms. We can process shipments to authorized FFL holders in such jurisdictions. Special shipping arrangements must be coordinated. Please contact us for such orders.
We require special handling or cannot ship airguns to the following destinations:
The restricted destinations are not intended to be a complete list, and it is up to each customer to know the regulations of the state and city, in which they reside, and abide by them.
Most jurisdictions prohibit sale and/or transfer of airguns and/or ammunition to minors. Generally, we cannot sell or ship such products to persons under the age of 18 years old. If you believe your jurisdiction has different definitions, please contact us for such orders. It is up to each customer to know the regulations of the state and city, in which they reside, and abide by them.
4.2 International Shipments
AirgunStop does not ship internationally. Due to the export laws of the United States of America and the variety and complexity of import laws worldwide, we can only ship to the United States of America and its territories. We cannot ship to freight forward entities. If we determine a product is going to be leaving the country, we reserve the right to cancel such items and/or orders.
4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order. We ship on Monday - Friday during standard business hours, except on national holidays. We take steps to ensure shipment delays are kept to a minimum.
4.4 Correction of Delivery Address
For correction of delivery address requests, we are able to modify the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping
AirgunStop will not ship to P.O. box addresses.
4.6 Military Address Shipping
We are able to ship to military addresses using USPS only. We are unable to offer courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will notify and offer to cancel and refund the out-of-stock items and dispatch the rest of the order, or cancel and refund the entire order.
4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link, from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged in Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service.
7. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.
8. Parcels damaged or lost in transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
For customer service inquiries, please email us at info@airgunstop.com
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